Sprinklr Ramps Up India Operations: Gurgaon Becomes New Global R&D Powerhouse

The enterprise software world is watching closely as Sprinklr plants its flag deeper in India’s tech heartland. The customer experience management platform just opened its doors in Gurgaon, marking a significant bet on the region’s talent pool and strategic importance to the company’s global expansion.

Major Hiring Push Underway

What makes this move particularly notable is the scale of commitment. Sprinklr is gearing up to bring on over 400 new engineers by summer’s end, with an additional 200 interns joining in May. This isn’t a modest office opening—it’s a major infrastructure play designed to fuel the company’s R&D capabilities globally.

The Gurgaon facility represents Sprinklr’s ninth presence across Asia Pacific and its second hub in India, joining an existing operation in Bangalore. For a New York-headquartered company serving over 1,000 enterprises worldwide—including more than half the Fortune 100—this reflects a deliberate strategy to build engineering muscle where talent is both abundant and cost-effective.

Creating a Competitive Work Environment

Sprinklr has invested in making the workspace itself attractive. The office boasts state-of-the-art amenities including a modern gym and nutritious meal options throughout the day—an increasingly standard expectation among Indian tech workers competing for top-tier talent.

Rohit Munjal, VP of Culture and Talent for India and Asia Pacific, emphasized the broader vision: “India has always been strategic for us. Our new facility is designed to attract and retain top talent while supporting our global customers. We’re creating an environment where employees can bring their authentic selves to work.”

Why This Matters for Sprinklr’s Global Play

Gurgaon’s designation as Sprinklr’s global R&D hub is the critical detail here. This isn’t just about hiring bodies in a lower-cost market. The company is centralizing significant research and development work in India, signaling confidence in local engineering capabilities and commitment to the region’s tech ecosystem.

With its unified customer experience management platform gaining traction across enterprise software, Sprinklr needs scaling engineering teams. India’s deep bench of software engineers makes it a logical anchor point for this expansion, especially as the company continues winning over enterprise clients worldwide.