Complete Guide to Why You Can't Withdraw Cryptocurrency | 9 Main Cases Where You Can't Withdraw Funds on Bybit

When attempting to withdraw cryptocurrencies on Bybit, many users may experience unexpected issues preventing them from completing the withdrawal. In fact, there are various reasons why withdrawals can be blocked. This guide explains the most common nine causes of withdrawal failures and provides detailed solutions for each. Identifying problems early will help you smoothly withdraw your assets.

Withdrawal Restrictions Due to Security Measures｜Understanding KYC and 24-Hour Rules

KYC Verification Levels and Withdrawal Limits

On Bybit, daily and monthly withdrawal limits are strictly set according to your KYC verification level. If you cannot withdraw your crypto, it may be because you haven’t completed the necessary KYC steps.

No verification limits you to a daily withdrawal cap of 20,000 USDT equivalent and a monthly cap of 100,000 USDT. To withdraw larger amounts, you must upgrade to Standard Personal KYC (1,000,000 USDT daily, unlimited monthly) or Advanced Personal KYC (2,000,000 USDT daily, unlimited monthly). Note that all token withdrawal limits are calculated in USDT equivalent.

If your withdrawal amount exceeds your limit, completing the appropriate KYC level will resolve the issue.

Automatic 24-Hour Withdrawal Restrictions

For security reasons, certain account actions trigger an automatic 24-hour withdrawal restriction. These actions include:

• Changing or resetting your account password
• Changing your registered phone number
• Changing or disabling your email address
• Enabling/disabling withdrawal restrictions for new addresses
• Disabling or resetting Google Authenticator
• Changing or disabling your fund password
• Transferring KYC info to another account
• Automatic reactivation of your account
• Deleting your passkey (security key)

This restriction applies to on-chain crypto withdrawals, internal transfers, fiat withdrawals, Bybit card transactions, and P2P trading (both buy and sell). After performing any of these actions, you will be unable to withdraw crypto until the restriction lifts. Importantly, this restriction automatically lifts after 24 hours.

Input Errors and Technical Issues｜Accuracy of Address Specification Is Critical

Mistakes in Selecting Wallet Addresses

The most common withdrawal error is entering an address that does not match the selected blockchain type. Different cryptocurrencies may support multiple chains (e.g., ETH on Ethereum, ETH on Polygon), and if the address and chain do not correspond correctly, withdrawal requests will be rejected.

Before withdrawing, always verify:

• The recipient wallet address is entered correctly
• The selected chain type matches the address
• If unsure, confirm directly with the recipient

Incorrect address input can lead to asset loss, so double- and triple-check your entries.

Destination Network Requiring Tag or Memo

Some cryptocurrencies like XRP (Ripple), EOS, and others require a tag or memo for the withdrawal address. These are not optional but essential for asset tracking.

If Bybit detects that the address requires a tag/memo, you cannot submit the withdrawal request without entering it. Omitting or incorrectly entering the tag/memo can result in assets not reaching the recipient and potentially being lost. Exercise caution and verify with the recipient if necessary.

Asset Lock and Withdrawal Halt｜Waiting for Blockchain Confirmations and Emergency Stops

Assets Locked Immediately After Deposit

When you deposit crypto into Bybit, the funds are not immediately available for withdrawal. They are temporarily locked until a certain number of blockchain confirmations are received. During this period, the assets cannot be withdrawn or transferred between accounts.

A popup notification will indicate the lock status. If this appears, you cannot withdraw the assets yet.

The required number of confirmations varies by blockchain. You can check the number of confirmations needed in the deposit screen, and the lock status and confirmation count are trackable in the “Funding Transaction History” → “Deposits” section. You simply need to wait until the required confirmations are completed.

Withdrawal Lock Due to “Crypto Purchase” Platform

If you buy crypto via the “Crypto Purchase” tab, and the system detects risk or anomalies, the withdrawal of those assets may be temporarily locked. This is also notified via a popup.

To check when you can withdraw, go to “Funding Account” → “History” → “Crypto Purchase” and review each purchase’s details.

Network Disruptions Causing Withdrawal Stops

Maintenance or upgrades of blockchain networks can temporarily halt withdrawals. In such cases, selecting an alternative network may allow you to withdraw your assets. For example, if Ethereum is under maintenance, Polygon might still be operational.

Most issues resolve over time, but enabling notifications for service resumption can help you stay informed.

Balance Management and Minimum Amounts｜Understanding Available Balance

Withdrawal Requests Exceeding Available Balance

If you see that you have enough balance but cannot withdraw, you might be trying to withdraw more than your available balance. Common reasons include:

• Funds allocated to active orders: Assets used in open buy or sell orders are not available for withdrawal. Cancel these orders and transfer the funds back to your funding account.

• Bonus funds are non-withdrawable: Promotional bonuses can be used for trading but cannot be withdrawn.

The “Available” amount shown in the status bar indicates the maximum you can withdraw.

Withdrawal Amount Below Minimum Threshold

Each blockchain has a minimum withdrawal amount. Attempting to withdraw less than this minimum will result in an automatic rejection.

Always check the minimum withdrawal amount in the withdrawal screen after selecting the network. Different networks may have different minimums.

Troubleshooting Flowchart｜Diagnosis Steps When You Can’t Withdraw

Based on the above nine causes, here’s a summarized approach to resolving withdrawal issues:

1. Confirm your KYC level and whether it supports your intended withdrawal amount.
2. Check if a 24-hour restriction is active due to recent security actions.
3. Verify that the wallet address and chain type are correct and match.
4. Confirm if a tag or memo is required for the specific cryptocurrency.
5. Check if your assets are locked due to recent deposit confirmations or risk detection.
6. Re-verify your available balance and ensure it covers your withdrawal amount.
7. Confirm that your withdrawal amount meets the minimum requirement for the selected network.
8. Check the network status and whether the chain is operational.

Most withdrawal problems can be prevented with careful pre-checks and accurate information entry. Following this checklist will help you resolve most issues preventing withdrawal.