2026-03-06 11:36:03

Please, sir, check my account. Why do I have to be permanently banned for login issues when I haven't done anything wrong before?

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Youyi

· 03-06 12:32

Hello, could you please provide more details about your issue? Are you currently unable to log into a specific account? You can contact our online customer service (app version - Home page - tap the avatar in the top left corner - a pop-up page will appear, click the top right corner 🎧 - Contact Customer Service - "Can't find an answer, click here" - enter "Manual" in the input box below - reply with a message and select "Transfer to Human" and choose the relevant issue) to provide relevant screenshots of the problem, so we can further verify and assist you.

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