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DeFi usability is often overly complicated. Many people don't realize that the key factors affecting user experience are actually quite straightforward.
First, results-oriented approach trumps everything. Users don't care about the specific mechanics of cross-chain bridges; they only care whether they can smoothly move from Chain A to Chain B. As long as they can reach their destination, the process being a black box can actually reduce cognitive load.
Second, language design can significantly reduce operational errors. When you describe each step with clear and concise language, the probability of user mistakes drops dramatically. It may seem like a small detail, but it has a huge impact.
The third point is the most easily overlooked—psychological design of the product. Good DeFi products make users feel in control rather than overwhelmed by complex mechanisms.
Fourth, feedback mechanisms need to be timely. Users need to know the transaction status immediately; this instant feedback helps build trust.
Fifth, details that lower the entry barrier are crucial. Preset parameters, one-click operations, and well-placed risk warnings—these seemingly unrelated design details determine the retention rate of newcomers. Overall, DeFi should be simple, and the key is understanding users' real pain points rather than piling on features.