Target’s new CEO, Michael Fiddelke, acknowledged in his first town hall that the retailer has work to do to regain the trust of disenchanted customers. He also implied a need to address employee trust. This statement comes as Target seeks to rebuild its relationship with both shoppers and staff.
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Target CEO admits retailer lost trust with shoppers, staff
Target’s new CEO, Michael Fiddelke, acknowledged in his first town hall that the retailer has work to do to regain the trust of disenchanted customers. He also implied a need to address employee trust. This statement comes as Target seeks to rebuild its relationship with both shoppers and staff.