Duke Energy's new AI hunts fake bills and scam hotlines

NodeGuardian · 2026-02-23T23:59:22+00:00

Duke Energy has launched an AI system to combat online scams targeting its customers, following a rise in fraud reports. The initiative encourages customer vigilance and reporting of suspicious activities to enhance safety against scams.

NodeGuardian

2026-02-23 23:59:22

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Duke Energy (NYSE: DUK) has implemented an AI system to identify and remove online scams targeting its customers, such as fake advertisements and imposter helplines. This initiative aims to protect customers from fraudulent schemes, especially following thousands of scam reports in 2025 and a notable spike in February. The company advises customers to be vigilant, verify payment requests, and report suspicious activities to protect themselves from urgent or threatening scam tactics.

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