What is the effectiveness of one-time credit repair? Multiple listed banks respond that "applications are quite proactive," benefiting millions of credit card accounts at major banks

Ask AI · How can central bank credit repair policies help people with small-scale delinquencies?

Cailian Press, April 1 (Reporter Peng Kefeng) On March 31, the “one-time credit repair” policy launched by the central bank officially expired. This new credit policy, targeting bank customers with small-scale delinquencies, has been in operation for more than 3 months since the notice was released in late December last year.

How many delinquent people have benefited from the policy? How do banks view the role of the new policy? In recent days, reporters from Cailian Press contacted personnel from multiple state-owned banks, joint-stock banks, and city commercial banks for interviews, and the feedback received was that the “effect is quite good.” This evening, a relevant person from China Construction Bank exclusively told reporters that, as of the end of March 2026, “the credit on already millions of credit card accounts has been repaired.”

How many delinquent people have benefited from the policy? CCB: Millions of credit card users have benefited

In late December last year, the central bank issued a notice to implement a one-time credit repair policy, supporting individuals whose credit was damaged but who actively repay their debts, so as to efficiently and conveniently rebuild their credit. Specifically: For personal overdue information with a single amount not exceeding RMB 10,000 during the period from January 1, 2020 to December 31, 2025, if the individual fully repays the overdue debts before March 31, 2026 (inclusive), the financial credit information database will not display it.

On March 31, this “no application required—instant benefit” new credit policy officially expired. As of now, how many groups of small-scale delinquents at each bank have benefited from the policy and had their credit repaired?

Based on publicly available information, Ping An Bank disclosed the relevant information first. As of now, the bank has enabled nearly 400,000 users to successfully settle overdue debts through the policy window period, rebuilding their personal credit.

Reporters learned from personnel at multiple listed banks that, currently, the business departments applying for credit repair mainly involve personal consumer loans and credit cards, with the latter accounting for more. “Because of differences between departments, the relevant information is still being compiled, and we are not able to disclose it for the time being,” a person from a leading joint-stock bank told reporters.

Several other listed bank personnel also told reporters that, after a rough check, the number of people applying for credit repair at their banks is in the hundreds of thousands; as for consumer loan details, it is not convenient to disclose at this time.

This evening, a relevant person from CCB exclusively responded to reporters from Cailian Press: “As of the end of March, CCB has repaired the credit of millions of credit card accounts, helping many customers truly enjoy the policy benefits.”

From today onward, minor delinquencies will generally not be disclosed; industry says credit publicity efforts will continue to be intensified

It is worth noting that starting April 1, the Credit Repair Management Measures will officially take effect, and delinquency information will be managed in categories according to the severity of the delinquency. The Credit Repair Management Measures state that delinquency information will be classified based on the severity of the delinquency, generally divided into three categories: “minor, general, and serious.” Minor delinquency information will generally not be disclosed to the public.

Personnel at a listed bank told reporters that the Credit Repair Management Measures also have an impact on related banking businesses. In the short term, overdue credit card behavior that used to be considered within the group of minor delinquencies is also affected. After the new policy is implemented, it is also good news for borrowers whose loan repayments are temporarily expected to be delayed due to personal negligence or accidental reasons.

During the interviews, multiple bank personnel told reporters that the “one-time credit repair” is significant. First, it helps a large number of people with small-scale delinquencies regain credit, enabling them to reapply for loans such as mortgages and consumer loans, and to avoid falling into traps like high-interest online lending and “taking out loans to repay loans.” Second, it allows customers, especially young people, to place greater importance on personal credit, and to handle bank loans more rationally and objectively. In the long run, it will also promote consumption and stimulate domestic demand. “In the future, banks will also continue to increase the intensity of credit publicity,” they added.

(Cailian Press, Reporter Peng Kefeng)